Cloud storage issues in Oleiros: OneDrive, iCloud & Google Drive
Storage full, duplicate files, missing folders or lost account access: OneDrive, iCloud and Google Drive issues can be fixed. We review your account calmly, without deleting anything you don't know about. Service in Perillo, Oleiros and A Coruña, on-site or remote.
When do you need this service?
- Your cloud storage is full and you don't know why
- Files aren't syncing between your phone and computer
- You have duplicate documents or photos taking up space
- You've lost access to your OneDrive, iCloud or Drive account
- Folders or files you used to see are no longer showing up
What we do
We review the settings of your OneDrive, iCloud or Google Drive account on your computer and phone. We identify what's taking up space, what's duplicated, and why it's not syncing - and fix it without any risk to your files.
How we work
- 1. We review your case: We check your account settings and what's taking up storage.
- 2. We explain the best option: We show you what can be freed up or reorganised safely.
- 3. We leave it working, or give you a quote first: We get syncing working correctly, or let you know if more storage is worth considering.
Why trust Informática Oleiros
No risk
We review before touching anything, and never delete without permission.
All three platforms
OneDrive, iCloud and Google Drive, on computer and phone.
Remote support available
Many issues are fixed without you leaving home.
Service in Oleiros
On-site in Perillo, or remote, depending on what you need.
Related services
Frequently asked questions about cloud storage issues
Will you delete files from my account?
No, we review first and explain what's taking up space and what can be safely removed. Nothing gets deleted without you knowing.
Which cloud services do you work with?
OneDrive, iCloud, Google Drive and Dropbox, on computer, phone and tablet.
Could I lose photos or documents during the review?
No, we work carefully and, if needed, make a copy before touching anything.
Can this be fixed remotely?
Yes, many syncing and configuration issues can be solved with remote support, without you having to go anywhere.
Why is my cloud storage full if I'm not uploading new files?
Sometimes automatic backups, old versions or duplicate files take up space without you realising. We'll check this with you.
Do you also help with business accounts (Microsoft 365, Google Workspace)?
Yes, we also review business accounts with multiple users and devices.
Having problems with your cloud storage?
We'll review your OneDrive, iCloud or Google Drive account and explain what's going on, without touching anything without your permission.